Accessibility for People with Disabilities

Kaycan (the ‘Company’ or ‘Kaycan’) is committed to treating all people in a manner that allows them to maintain their dignity and independence. We believe in integration and equal opportunity and are committed to meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA). We have developed the following policy and plan in connection with this commitment:

Kaycan Statement of Commitment and Multi-Year Accessibility Plan

Associated Policies

Accessible Customer Service

Kaycan is committed to excellence in serving all customers including people with disabilities. KWP Products works (or “uses reasonable efforts”) to ensure that the policies, procedures and practices established in the Customer Service Standard are consistent with the following principles:

Dignity
Independence
Integration, except when alternate measures are necessary to meet the needs of people with disabilities
Equality

AODA– Accessibility Standard for Customer Service

Information & Communications

Kaycan is committed to accessibility and to making reasonable efforts to provide its communications, information and feedback process available upon request to persons with disabilities in a format that meets their needs.

If you need information in an alternative format or through communication supports, please contact us and lets us know what your individual needs are.

AODA Request for Service Accommodation

We welcome your comments, questions and suggestions about the provision of our goods or services to people with disabilities. Please contact the HR Department by direct mail, by telephone at 514-694-5855, by email at info@kaycan.com or fill out the short form below to share your comments or request a copy of our accessibility policy.

Thank-you,
The Executive Team